What We Learned from Clients in the Highest Regulated Industries

As professional packaging producers, our mission is to stay alert to our clients’ needs and create products that solve their problems. Most of our clients have common needs, adequately covered by products in our standard catalog. But even here, you will find highly specialized products that meet strict regulations. Packaging for highly regulated industries shows the measure of our talent, know-how and dedication to our clients.

When Standard Is Not Enough, We Seek New Solutions

Some industries are under the strict oversight of various controlling bodies – for good measure. When it comes to food, pharmaceutical products and components installed in automobiles, medical devices and industrial equipment, safety is paramount.

There can be no shortcuts, no attempts to save money by skipping over any critical step in production, packaging, storage, handling and transportation of such items. Over the years, as we served many clients in the food, pharma, automotive and electronics industries, we developed some best practices that now form the core of our mission and values.

These are:

Innovation by Design

Continuous research and development is at the core of our business strategy. We are continually connected to the latest news and developments in our industry. Whenever new tech or innovative materials or production methods are available, we strive to adopt them as soon as possible.

This allows us to design and build advanced packaging for highly regulating industries, meeting the strictest conditions of:

• Quality
• Safety
• Compliance.

Active Listening to Clients’ Needs

The first quality of a professional packaging producer and supplier is to listen to the customer’s needs. We often encounter situations when clients believe that they need the most expensive product in a range to meet their compliance requirements.

After they describe their packaging application, our consultants recommend to them the product that best fits their needs – which may be less expensive than the one they intended to order.

We also know how to advise clients who do not know what type of returnable packaging material fits their needs. From prior experience and with a deep knowledge of all our products features and benefits, we always recommend a product that:

• Meets the client’s requirements
• Is cost effective
• Helps the client optimize their logistics operations.

Attention to Every Detail

Designing and producing packaging for highly regulated industries requires the highest level of attention to minute details. Some clients have a clear list of features or their own design. Others need assistance with creating the package from zero.

Such details include:

• Raw material approved for food contact
• Simple design that facilitates 100% sanitizing (as in the cases of clearnoom pallets)
• Reinforced base for heavy duty application (for example, the VDA C-KLT range of stackable boxes for the automotive industry)
• Adding safety and anti-tampering features (such as the seals for the nestable containers with lids for pharma products)
• Very specific dimensions to fit valuable products of atypical shapes and sizes.

Performing Industry-Standard Tests on Products

All our packages undergo tests to verify their key features: resistance to mechanical shocks, static, dynamic and stack load capacity. We work with certified labs to perform the most relevant tests:

• Drop and impact testing
• Compression testing
• Barrier property testing
• Tamper-evident testing.

On demand, we can also order various other specialized tests required by our clients to meet their compliance requirements.

Offering Post-Sale Implementation Assistance

Making changes to packaging or other key elements in the supply chain can cause disruption. For companies working in highly regulated and competitive industries, this is not an option. The production and distribution of their products must continue smoothly, without interruptions.

For this reason, our specialists are available on-site and by any channels of communications to help clients implement the new packages, train employees and create best practices for the smooth transition from the old packaging solution to the new one.

The Logistic Packaging team continually learns from interactions with every client and evolves. This mindset allows us to remain the preferred supplier of returnable packaging for highly regulated industries and top players in essential fields. If you need help with any packaging application, send us an email to start discussing with one of our experts!

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