returnable plastic grocery delivery containers are safe and sturdy

Grocery Delivery Plastic Containers Boost Customer Satisfaction

Online shopping is without a doubt the fastest growing trend in retail. Its fast adoption rate spans across all age groups and product types. Grocery deliveries are among the fastest growing product categories. In this article we will demonstrate the importance of professional grocery delivery plastic containers for creating an exceptional customer experience.

Every Aspect Matters in Grocery Delivery Fulfillment

Consumers enjoy the convenience of getting groceries delivered at home. They can spend quality time with their children, instead of dragging them through a supermarket to buy ingredients for dinner.

But they are also wary about various aspects:

  • Will the products look just like the ones I would pick?
  • Will the courier deliver them on time>?
  • Does the delivery service meet the highest standards of hygiene in handling the products?
  • Will any products get crushed or damaged in transit?

The delivery service is responsible, through its internal practices, for answering some of these questions. But for others, professional packaging producers like Logistic Packaging can provide the solution: returnable grocery delivery plastic containers meeting all the standards of the food industry.

Logistic Packaging Helped the First Grocery Delivery Service Succeed

Here is our practical case study. The first large scale home delivery service for groceries was established by a company with extensive experience in ecommerce. As operator of the largest online marketplace in Eastern Europe, our client had solid logistics processes for fast delivery and handling the busiest sales seasons.

However, they realized that for delivering food products, they have to pay extra attention to the package in which they are delivered. The customer will see the packaging materials and judge the reliability of the company based on this factor, among others.

Thus, the company needed delivery containers that:

  • Are easy to lift and carry by the courier
  • Can be washed and sanitized using standard procedures
  • Help save space in the warehouse and the delivery van when empty
  • Withstand intense use cycles without visible signs of wear and tear.

Our Plastic Grocery Delivery Containers Exceed Expectations

The Logistic Packaging team recommended a model of stack-nest container with bale arms for home deliveries. The model has a conic shape, ideal for nesting the containers to reduce their total volume.

Meanwhile, the bale arms help create a stable stack of the containers filled with products, without crushing or damaging any item.

Moreover, the design of the crate allows the customer to pick their grocery bags from the container with ease. Thus, there is no need for the courier to actually touch the products.

This was one of the key points that encouraged more clients to choose grocery deliveries. Word of mouth spread the positive experience of getting the order delivered on time and in perfect conditions of hygiene and cleanliness.

Customer Surveys Indicate the Positive Experience Enhanced by the Containers

With past experiences of groceries delivered in cardboard boxes or many plastic bags, the first customers who chose the home delivery service had a pleasant surprise. During a survey, a big part of their positive experienced derived from the way in which the order was delivered.

The most frequent answers related to:

  • The clean and professional aspect of the plastic grocery delivery containers
  • The fact that they could get the products out of the crate without being handled by the courier
  • The fact that even delicate products, like fresh fruit or bottled milk, were always in good condition.

With Logistic Packaging on your side, your company can find the ideal returnable packaging material to optimize your costs and operations and deliver a superior customer experience. Send us an email today to start discussing your packaging application!